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At PTC, smartphones and tablets are our passion. No matter the brand, model, or age of your device, our skilled technicians have the expertise to diagnose and repair it. With years of experience working on electronics, we take pride in delivering high-quality repairs and ensuring customer satisfaction. Whether your phone has a cracked screen, battery issues, water damage, or software problems, we’re here to help.
We specialise in repairing a wide range of phone brands, including iPhone, Samsung, Google Pixel, Oppo, Huawei, and more. Most issues are fixable, and in many cases, we can restore devices that are physically broken or water damaged, depending on the extent of the damage. To keep your device protected, we also stock a variety of robust cases and screen protectors designed for different models. Plus, we use only the best quality parts for screen and battery replacements and back our work with warranties on both parts and labour.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If you have a problem with your phone reception or connection you must bring it in to us at PTC. We can help you to do a full inspection to find the actual issue and repair on site.
Your smartphone isn’t just a device, it’s your connection to the world. When it breaks, productivity stops.
That’s why it’s crucial to act fast at the first sign of damage. Whether it’s a cracked screen, battery issue or software glitch. Ignoring the problem can lead to more serious (and costly) repairs down the line. At our PTC Gold Coast locations, we offer fast, professional phone repairs that save you time and money, without risking your warranty. Get your phone fixed right the first time.
As customer service is at the heart of everything we do, you can leave your device in our capable hands and we’ll do everything we can to have it working like brand new again. We adhere to all data and privacy legislation during this process, and all of your details are deleted from our system after the service for your peace of mind.
https://www.ptc.net.au/booking/
Visit our experienced and qualified team at PTC, conveniently located at Pacific Fair Shopping Centre in Broadbeach. Prefer not to travel? We also offer a reliable door-to-door service, including a contact-free mobile option, designed to provide convenience and peace of mind wherever you are.
Drop by our Pacific Fair store or one of our many other Gold Coast locations. Book now and enjoy a $5 discount as a welcome gift for new customers. Call us on 1300 000 349 or visit us today, your phone (and your peace of mind) will thank you.
https://www.ptc.net.au/booking/
That depends. If you have a phone that is still covered under warranty by the original manufacturer or retailer, note that making a backup of your device before undergoing repairs is crucial to safeguard against potential data loss. Having your phone serviced and parts replaced by a third-party dealer may nullify your warranty.
We suggest reviewing any warranties you have before booking in a service with our Gold Coast-based team to see if you’re covered, what is covered, and what may be excluded going forward if you accept repair services from a provider not listed in the agreement. Rest assured any parts repaired by PTC all come with their own warranty provided your device meets warranty conditions.
Repair warranties are dependent on the service provided and replacement parts used. Many competitors offer only a three month warranty, which may leave you unprotected if issues arise later. Please speak to your Gold Coast-based phone repair specialists to determine what coverage and warranties will apply to you, as many repairs can be completed in a matter of hours.
When you submit a request for repair, you pay for your repair in the shop when you come to collect your device. Services and replacement parts will be cost quoted ahead of time so you are made aware of the expected cost before the work begins. All outstanding payments must be paid at the time of collection.
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.