Need a quick mobile fix? PTC has you covered across Melbourne and surrounds! We offer fast repairs for all popular brands, including Apple iPhone, Samsung, Google Pixel, HTC, Microsoft, Xiaomi, Oppo, Huawei, and Nokia. Our expert technicians can tackle any issue, from cracked screens to faulty batteries. Plus, we provide efficient battery replacements to boost your device’s performance and extend its lifespan. Visit us today for a hassle-free repair experience.
Common Mobile Phone Issues
Mobile phones are essential tools in our daily lives, but they can suffer from a variety of issues that disrupt our routines. Common problems include cracked or shattered screens, battery issues, water damage, software glitches, camera malfunctions, and charging port problems. These issues can significantly affect productivity and communication, making prompt repairs crucial.
Our team is qualified and experienced with a real passion for devices, including tablets and smartphones. We can assist you with a wide range of issues, including:
- Power issues: Including the fixing and replacement of battery, ports and connectors, and all other issues that are preventing your mobile from charging or turning on.
- Water damage: In many cases your mobile can be repaired after it has been wet. We will explore all avenues to either fix it, or at least recover your sensitive data.
- Display problems: Including freezing, glitching or pixel damage.
- Screen fixes: From minor cracks through to completely smashed screens and LCDs, we can bring your device back to as-new condition. We offer quick turnaround times and can perform phone screen repair at your location for added convenience.
- iPad screen repair:We handle repairs for various iPad models, including older versions and the latest models. You can conveniently book your iPad screen repair online, and we provide same-day service along with assistance for insurance claims related to iPad repairs.
Our trained technicians are happy to assist in restoring your device to its pre-damaged condition. Working swiftly, PTC can identify and resolve any issues that you might have from our Melbourne store. Come in and visit us and we’ll give you an on-the-spot quote.
How does our phone repair service work?
We know that your time is valuable and you will need your device back quickly to communicate, work and organise your life. Providing quality service is our top priority to ensure customer satisfaction. Our service is as easy as 1,2,3…
- Book your appointment with PTC, choosing the appropriate service for your needs.
- Drop your device off in store or organise with a technician when and where they can pick up your broken mobile.
- We will repair your device (typically within a half hour – should more time be required we will let you know), disinfect and return back to you.
Our goal is to have satisfied customers by delivering efficient and reliable repairs.
We also offer a full contactless door-to-door service to your home or business for your convenience.
Benefits of Professional Mobile Phone Repair
When it comes to mobile phone repair, entrusting your device to a professional service offers numerous benefits. Firstly, professional repair services use high-quality replacement parts, ensuring that your phone is restored to its optimal functionality. This not only extends the lifespan of your device but also saves you money in the long run by preventing further damage or malfunctions.
Moreover, professional repair services often provide a warranty on their work, giving you peace of mind and protecting your investment. Whether it’s a minor fix or a major repair, knowing that your phone is in the hands of experienced technicians can make all the difference. By choosing a reputable repair service, you can be confident that your mobile phone will be handled with care and expertise.
Mobile Phone Repair Process
The mobile phone repair process is designed to ensure that your device is restored to its optimal functionality through a series of crucial steps.
Diagnosis and Quotation
The first step in the repair process is a thorough diagnosis. Our technicians will carefully examine your device to identify the root cause of the problem. Once the issue is pinpointed, we provide a detailed quotation that outlines the cost of parts and labor. This ensures transparency and clarity, so you know exactly what to expect in terms of repair costs.
Repair and Testing
After you approve the quotation, the repair process begins. This may involve replacing damaged parts, fixing software issues, or performing a thorough cleaning in cases of water damage. Our technicians use high-quality replacement parts to ensure the best results. Once the repair is complete, your phone undergoes rigorous testing to confirm that all issues have been resolved and the device is functioning correctly. This step is critical in ensuring that your mobile phone is restored to its optimal functionality and that you are satisfied with the repair.
By following these steps, we ensure that every repair is handled with the utmost care and precision, providing you with a reliable and efficient phone repair service.
Australia’s leading mobile phone repair services
Established in 2009, we have over a decade of industry experience and our team has helped over 1 million Australians with their device’s issues. Our trained technicians know exactly how to identify problems and fix them efficiently. With affordable pricing and years of experience, our team is happy to assist you in any way, including battery replacements. We are committed to quality and reliability in all our mobile repair solutions.
With over 80 stores in locations across Australia, you’re never too far from a PTC centre, so you can trust our service when you are on the road for work or recreation. Visit us in store in Melbourne or book online. If you have any questions or concerns, feel free to contact us on 1300 000 349 today.
Frequently Asked Questions
Why is my phone slower after updating to the new version of software?
That depends. Older phone models may have less battery life, storage space, and operating capacity to handle the demands of newer software updates. Another common cause of slow responsiveness is some of the features included with the new updates–including transitions, graphics, and background features. We always recommend reviewing the latest software update add-ons to see what features you need and turning off those that you don’t. This can both speed up your operating system and prolong your battery life.
I found a repair shop for cheaper. Why should I choose PTC?
PTC is a recognised Australian provider of mobile phone repairs with a history of success. With highly experienced technicians who can service iPhones, Androids, and more, our repair services are fast, effective, and completed with the greatest attention to detail.
If you’re looking to extend the life of your phone and want your mobile serviced with quality you can count on, we recommend speaking with our Melbourne-based team.
Should I attempt to fix my phone myself?
That depends on the service that’s needed. If you need to replace a cracked glass protector, you may be able to successfully remove the broken screen and adhere a new one at home. For more technical repairs, we always recommend having an experienced technician review the damage or concern. Why? Because attempting to fix both physical and internal software damage with limited knowledge and experience can make the problem worse, we suggest having a dedicated technician examining your phone at our Melbourne-based shop.
