Your mobile is more than just a means of communication in the modern world. It is your calendar, an essential work tool, an internet connection, access to news and information as well as a raft of informative and entertaining apps and software platforms.
The team at PTC Newcastle understand how important your smartphone is, and we are available for fast and reliable fixing of all models. We cater to all brands including Android, Samsung, Apple, Nokia, HTC and much more. So if you have a cracked or broken screen or any other fault with your device, bring it to our expert team and we will restore it back to as-new condition in rapid time.
We also stock a wide range of the most durable cases and screen protectors for your device. These will be a perfect fit and have been manufactured to withstand life’s bumps and bruises to help keep your device intact for longer.
Top-ranked repair service
Our team is at the forefront of mobile servicing. Utilising cutting-edge technology to ensure the best possible repairs, our team will work with you to develop the best plan of action to tackle any device issues you may be experiencing. We can help to fix a range of issues including:
- Cracked or broken screens
- Structural damage
- Water damage (depending on the extent)
- Malfunctioning buttons
- Non-responsive touchscreens
- Visual issues and glitches
- Sound problems and much more
We offer a range of services from in-store repairs to contactless support and our team is happy to help you in any way possible. Ask us about our door-to-door services, where we can collect your device from your home or business, have it quickly fixed and delivered back to you. This is a highly convenient and safe way to have your mobile restored without any physical contact. We also offer a $5 discount to all new customers.
iPhone and Samsung phone repairs all over Australia
Don’t hesitate to get your iOS or Android device fixed in Newcastle – it’s much more affordable than you think. Visit or book ahead for an on-the-spot repair with one of our certified technicians.
You can count on our experience. We have served over one million customers in the last decade, while our warehouse has more than four million products ready to be shipped when you need it. For more information, give us a call on 1300 000 349.
With over 80 stores in locations across Australia, you’re never too far from a PTC centre, so you can trust our service when you are on the road for work or recreation. Visit us in store in Newcastle or book online and receive $5 off. If you have any questions or concerns, feel free to contact us on 1300 000 349 today.
How long will a cracked screen last?
That depends on the severity of the crack—however, we never recommend a chip or crack of any size being left without repair for very long. Why? Because A small chip or crack is likely to spread with regular phone use and environmental exposure. Although a small accident and flaw may seem like no big deal when it first happens, significant damage can affect the LCD screen and responsiveness of the phone making the repair process a lot more in-depth.
How can I protect my privacy when my phone is being repaired?
Speak with our technicians about how you can protect your privacy while your phone is being repaired. While we will likely need either your passcode to access the phone during your service, or request that you remove all locking features before leaving a mobile device with our team, there are ways that you can still protect your data and identity. How you do this will depend on the service needed so it’s best to have the phone assessed, confirm the needed repair, and then speak with our Newcastle-based team.
Can dropping my phone damage internals?
Yes. While it’s more common to see physical damage to the external casing and screens after dropping your phone, the internal mechanisms can be damaged. (Think of your phone as a small computer that has micro-sized parts running the hard drive. With any strong impact, some of these small pieces can be damaged or jolted out of place.)
If you’re noticing software trouble or limited phone responsiveness after a fall, come in to see our team at our Newcastle phone repair shop.
