Device care membership

Your phone,
looked after.

PTC Care+ is a simple monthly membership: discounted repairs, free monthly screen protectors, member-only perks and gifts, backed by 80+ PTC stores across Australia.

On-the-spot repairs
Keep your data
No lock-in, cancel anytime
Membership from
Lite
$9.99/mo
MOST POPULAR
Pro
$14.99/mo
Or pay yearly: $99.99 Lite, $149.99 Pro. $20 activation on monthly bought online.
Why PTC Care+

Care that fits around your life

Repairs, protection and perks, all from your local PTC.

On-the-spot repairs

No waiting days or weeks. Repairs happen in store, on the spot, at your exclusive member pricing.

Keep your data*

Repair your phone at any PTC store and keep your data on it. No backups or transfers needed.

Peace of mind

Covers a wide range of makes and models, new and older, with the flexibility to choose how you protect your phone.

80+ stores nationwide

A dedicated repair team in over 80 PTC stores across Australia, so help is always close by.

*Not applicable in all circumstances. Terms and conditions apply. See in store for details.

Membership plans

Choose Lite or Pro

Two levels of cover. Same great care, backed by 80+ PTC stores.

What's included
Lite
$9.99/mo
or $99.99/yr
MOST POPULAR
Pro
$14.99/mo
or $149.99/yr
360° ProtectionScreen protector, Techwrap & lens protector.
Monthly ongoing protectionScreen protector, lens protector, techwrap & cables.
Standard
Premium
Exclusive screen repair pricingMember rates on screen repairs.
2×/year
2×/year
Battery replacement$49 flat rate on eligible devices.
1×/year
In-store vouchersRedeemable upon purchase in store.
10×$10
10×$10 + 3×$20
Free cleaning kitKeep your device looking sharp.
1×
1×
Birthday giftChoose a present from our range, on us.
Inspection serviceFree device inspections through the year.
1×/year
2×/year
Deep clean serviceProfessional deep cleans, valued at $35 each.
2×/year
2×/year
Monthly online payments include a $20 activation fee. Cancel anytime.
Pay annually and save up to $49.89 in your first year. T&Cs apply.
What's included

Everything your membership covers

From everyday protection to repairs and rewards, here is how Care+ looks after your phone.

01

360° protection

Complete protection for your screen, back glass and rear cameras, using products from the most popular brands. Fewer oopsie moments, less damage.

Lite and Pro
02

Exclusive screen repair pricing

Accidents happen. When they do, get high-quality parts at member-only prices, fixed on the spot at your local PTC.

2× a year, Lite and Pro
03

Monthly ongoing protection

Swap a worn screen protector for a fresh one every month, or choose a Techwrap to change the look of your phone. Covers screen protectors, lens protectors, techwrap and cables.

Standard on Lite, Premium on Pro
04

In-store vouchers

Stock up on accessories with vouchers, redeemable upon purchase in store.

Lite 10×$10 · Pro 10×$10 + 3×$20
05

Birthday gift

Every year you're a Pro member, choose a present from our range, on us.

Pro members
06

Inspection and deep clean

Bring your phone in for a professional inspection and a deep clean, valued at $35 each, to keep it running like new.

Deep cleans 2× a year · Inspections 1× Lite, 2× Pro
How it works

Up and running in three steps

1

Choose your plan

Lite for everyday cover, Pro for the lot. Pay monthly, or yearly to save.

2

Join in store or online

Sign up at any PTC store or online in minutes. Monthly plans bought online have a $20 activation fee.

3

Enjoy your perks

Pop into any of our 80+ stores, or log in to your member portal to book a repair.

FAQs

Questions, answered

What is PTC Care+?
We love our devices, so PTC created Care+, a subscription membership that keeps your device protected, repaired and ready to go.
What devices does Care+ cover?
Care+ covers a wide range of the most common models. To check yours, visit your local PTC store or speak to our friendly customer service team.
Is Care+ only available for brand new devices?
No. Care+ covers most common models from iPhone 6 and Samsung S8 onwards. Older devices still in good condition are welcome too.
How do I cancel my Care+ membership?
Visit your local PTC store, or speak to our friendly customer service team, and we will help you cancel your subscription.
How do I use my member-only repair pricing?
Log in to your member portal and complete the repair request form, and our customer service team will contact you to confirm your booking. You can also pop in store and our team will help you out.
Where is my device repaired?
At your local PTC, on the spot. If your device needs extra repairs, our team will talk you through your options before going ahead.
Can I buy a membership for my other devices?
Absolutely. Every extra membership for your other devices receives a discount.
What if my device is damaged, lost or stolen during my membership?
No worries. Your membership includes a one-time device transfer, so you can change the device on your subscription once during your membership term.

Read the full PTC Care+ Terms and Conditions.

Ready to look after your phone?

Join PTC Care+ in store or online. From $9.99 a month. Cancel anytime.

$20 activation fee on monthly plans bought online. T&Cs apply.

Why a PTC Care Plus Membership?

Thank you for your enquiry

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