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80+ Stores All over Australia

Your mobile is more than just a means of communication in the modern world. It is your calendar, an essential work tool, an internet connection, access to news and information as well as a raft of informative and entertaining apps and software platforms.
The team at PTC Newcastle understand how important your smartphone is, and we are available for fast and reliable fixing of all models. We cater to all brands including Android, Samsung, Apple, Nokia, HTC and much more. So if you have a cracked or broken screen or any other fault with your device, bring it to our expert team and we will restore it back to as-new condition in rapid time.
We also stock a wide range of the most durable cases and screen protectors for your device. These will be a perfect fit and have been manufactured to withstand life’s bumps and bruises to help keep your device intact for longer.



Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If you have a problem with your phone reception or connection you must bring it in to us at PTC. We can help you to do a full inspection to find the actual issue and repair on site.

Our team is at the forefront of mobile servicing. Utilising cutting-edge technology to ensure the best possible repairs, our team will work with you to develop the best plan of action to tackle any device issues you may be experiencing. We can help to fix a range of issues including:
We offer a range of services from in-store repairs to contactless support and our team is happy to help you in any way possible. Ask us about our door-to-door services, where we can collect your device from your home or business, have it quickly fixed and delivered back to you. This is a highly convenient and safe way to have your mobile restored without any physical contact. We also offer a $5 discount to all new customers.
https://www.ptc.net.au/booking/

Don’t hesitate to get your iOS or Android device fixed in Newcastle – it’s much more affordable than you think. Visit or book ahead for an on-the-spot repair with one of our certified technicians.
You can count on our experience. We have served over one million customers in the last decade, while our warehouse has more than four million products ready to be shipped when you need it.
With over 80 stores in locations across Australia, you’re never too far from a PTC centre, so you can trust our service when you are on the road for work or recreation. Visit us in store in Newcastle or book online and receive $5 off. If you have any questions or concerns, feel free to contact us on 1300 000 349 today.
https://www.ptc.net.au/booking/
That depends on the severity of the crack, however, we never recommend a chip or crack of any size being left without repair for very long. Why? Because a small chip or crack is likely to spread with regular phone use and environmental exposure.
Although a small accident and flaw may seem like no big deal when it first happens, significant damage can affect the LCD screen and responsiveness of the phone making the repair process a lot more in-depth.
Speak with our technicians about how you can protect your privacy while your phone is being repaired.
While we will likely need either your passcode to access the phone during your service, or request that you remove all locking features before leaving a mobile device with our team, there are ways that you can still protect your data and identity. How you do this will depend on the service needed so it’s best to have the phone assessed, confirm the needed repair, and then speak with our Newcastle-based team.
Yes. While it’s more common to see physical damage to the external casing and screens after dropping your phone, the internal mechanisms can be damaged. (Think of your phone as a small computer that has micro-sized parts running the hard drive. With any strong impact, some of these small pieces can be damaged or jolted out of place.)
If you’re noticing software trouble or limited phone responsiveness after a fall, come in to see our team at our Newcastle phone repair shop.
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.