Searching for an affordable and efficient mobile phone repairer in Sydney? Australia’s number one mobile service is here to help.
PTC offers a comprehensive service for fixing smartphones and other electronic devices. From iPhone screen replacement to fixing battery issues, faulty buttons, or speakers, our team of technicians can quickly identify the issues causing your device to malfunction.
Cracked and broken screens are the most common issues that we deal with. We offer the fastest turnaround times at the most competitive rates. Our expert team can also assist you with screen protectors and cases that are going to provide the best protection against bumps and drops.
Our repair shops are conveniently located in Sydney and surrounding suburbs, making it easy for you to access our services quickly and efficiently.
We can also repair a wide range of different models, including the latest Apple iPhones and iPads, Samsung and Android devices, along with all other brands. Our expert team specialises in iPhone and Samsung Galaxy screen replacements, ensuring high-quality parts and a warranty on all work.
We offer a range of options for smartphone repairs
PTC offers a list of comprehensive and convenient options for getting your device fixed, including:
Bring in-store: Make a reservation with your local PTC Centre to have your mobile fixed while you shop.
Mail-in: Contact our customer service team to arrange to mail-in your mobile to your local PTC Centre and have it fixed. One day standard processing applies, in addition to the delivery period.
Door-to-door service: In light of the current pandemic, PTC Sydney has added this contactless service. We can collect your device from your home or business and have it returned to you in as-new condition, without any risk of infection.
Our mobile phone repair services
We offer a wide range of phone repair services to cater to your needs. Our expert technicians are trained to repair various smartphones, including iPhones, Samsung Galaxy, and other popular brands. Our services include:
- Screen repairs and replacements
- Battery replacements and repairs
- Water damage repairs
- Software issue fixes
- Charging port repairs
- Camera repairs
- Speaker repairs
- Microphone repairs
- Housing repairs
We use only high-quality parts and equipment to ensure that your device is repaired to the highest standards. Our goal is to provide fast, affordable, and professional repair services that meet your needs. Whether it’s a cracked screen or a faulty battery, you can trust us to get your phone repaired efficiently and effectively.
Repair process
Our repair process is designed to be as efficient and effective as possible. Here’s an overview of what you can expect:
- Initial Consultation: Our technicians will assess your device and provide you with a detailed quote for the repairs. We take the time to understand your specific needs and ensure you are fully informed about the repair process.
- Repair: Our technicians will use only the highest quality parts to repair your device. We handle everything from screen replacements to intricate repairs, ensuring your device is restored to optimal performance.
- Quality Control: We thoroughly test your device to ensure that it is functioning properly. Our rigorous quality control process guarantees that your repaired device meets our high standards.
- Return: Your device is returned to you, fully repaired and ready for use. We aim to complete most repairs on the same day, so you can get back to your routine without delay.
Simple, easy and affordable service in Sydney
Our fully trained technicians, known for their excellent communication, can fix any problem and only use factory certified parts to ensure the repairs outlast the longevity of your used model. Having fixed over one million devices for our customers, you can be confident in our expertise and service.
For additional information on our services, pricing or to book an appointment, get in touch with our friendly team of experts today. Give our head office a call at 1300 000 349 or email us at repair@ptc.net.au and we can assist you further regarding your enquiry.
Frequently Asked Questions
What is the difference between a hard reset and soft reset?
A hard reset is bringing your phone back to factory settings. This means any personal identification associated with the phone is removed. The phone’s user will have to re-enter their details, download apps, or sync their phone to a data backup to use the device as before.
A soft reset is simply resetting the phone to reset bugs, glitches, or software problems. Personal identification and account details are not deleted through this method.
How often should I format my phone?
That depends on the use of your phone. Our Sydney-based mobile phone repair store recommends formatting a phone before it’s sold to another user. Because formatting is the same as a hard reset, it will remove all personal data and identifying information for another use to begin again.
Otherwise, formatting should be left to only when necessary for some phone repairs.
Does a factory reset damage the battery?
No. Factory resetting your phone will have no effect on the battery–assuming it’s something that is done only when needed and not a regular event. If you’re uncertain about which type of reset is needed, speak to our Sydney-based mobile phone repair team.
