Thank you for your enquiry
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.
Lightning-fast 30 minutes turn around. *
Convenient Drop off, pick up, or mail-in.
80+ Stores All over Australia

Searching for an affordable and efficient mobile phone repairer in Sydney? Australia’s number one mobile service is here to help.
PTC offers a comprehensive service for fixing smartphones and other electronic devices. From iPhone screen replacement to fixing battery issues, faulty buttons, or speakers, our team of technicians can quickly identify the issues causing your device to malfunction.
Our repair shops are conveniently located in Sydney and surrounding suburbs, making it easy for you to access our services quickly and efficiently.
We can also repair a wide range of different models, including the latest Apple iPhones and iPads, Samsung and Android devices, along with all other brands. Our expert team specialises in iPhone and Samsung Galaxy screen replacements, ensuring high-quality parts and a warranty on all work.



Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If you have a problem with your phone reception or connection you must bring it in to us at PTC. We can help you to do a full inspection to find the actual issue and repair on site.

We offer a wide range of phone repair services to cater to your needs. Our expert technicians are trained to repair various smartphones, including iPhones, Samsung Galaxy, and other popular brands. Our services include:
We use only high-quality parts and equipment to ensure that your device is repaired to the highest standards. Our goal is to provide fast, affordable, and professional repair services that meet your needs. Whether it’s a cracked screen or a faulty battery, you can trust us to get your phone repaired efficiently and effectively.
https://www.ptc.net.au/booking/

Our repair process is designed to be as efficient and effective as possible. Here’s an overview of what you can expect:
https://www.ptc.net.au/booking/

Cracked and broken screens are the most common issues that we deal with. We offer the fastest turnaround times at the most competitive rates. Our expert team can also assist you with screen protectors and cases that are going to provide the best protection against bumps and drops.
PTC offers a list of comprehensive and convenient options for getting your device fixed, including:
https://www.ptc.net.au/booking/

Our fully trained technicians, known for their excellent communication, can fix any problem and only use factory certified parts to ensure the repairs outlast the longevity of your used model. Having fixed over one million devices for our customers, you can be confident in our expertise and service.
For additional information on our services, pricing or to book an appointment, get in touch with our friendly team of experts today. Give our head office a call at 1300 000 349 or email us at repair@ptc.net.au and we can assist you further regarding your enquiry.
https://www.ptc.net.au/booking/
A hard reset is bringing your phone back to factory settings. This means any personal identification associated with the phone is removed. The phone’s user will have to re-enter their details, download apps, or sync their phone to a data backup to use the device as before.
A soft reset is simply resetting the phone to reset bugs, glitches, or software problems. Personal identification and account details are not deleted through this method.
That depends on the use of your phone. Our Sydney-based mobile phone repair store recommends formatting a phone before it’s sold to another user. Because formatting is the same as a hard reset, it will remove all personal data and identifying information for another use to begin again.
Otherwise, formatting should be left to only when necessary for some phone repa
No. Factory resetting your phone will have no effect on the battery, assuming it’s something that is done only when needed and not a regular event. If you’re uncertain about which type of reset is needed, speak to our Sydney-based mobile phone repair team.
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.