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Lightning-fast 30 minutes turn around. *
Convenient Drop off, pick up, or mail-in.
80+ Stores All over Australia

Need your smartphone fixed? Or perhaps your tablet or iPad? From broken screens to damaged charging ports and home buttons, PTC specialises in fixing a range of smartphone and tablet models.
We specialise in an express service and also offer a collection of accessories and protection items for a range of models.
Come and visit us at PTC Grand Central or in Clifford Gardens Shopping Centre. In most cases, we can fix your device while you shop. This is ideal for simple fixes like cracked screens that need to be replaced, or faulty buttons that can be quickly swapped out. Just pop back to our store when you are ready, and your device will be ready in as-new condition.




Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If you have a problem with your phone reception or connection you must bring it in to us at PTC. We can help you to do a full inspection to find the actual issue and repair on site.

Here at PTC in Toowoomba, we want to make the process of having your device fixed as simple as possible. We offer a range of different services so you can choose the option that best suits your busy lifestyle.
Times have changed and we understand that some people might not be comfortable coming to a major shopping centre. With this in mind, we have added our contactless door-to-door service. Simply give us a call on 1300 000 349 or email us at repair@ptc.net.au and we will arrange to collect your device, have it fixed and returned to you hassle-free.
Finally, we also offer a mail-in service. Give our team a call and we will make all of the necessary arrangements. Please bear in mind there is a one-day fixing process on top of delivery, so same-day service is not available.
https://www.ptc.net.au/booking/

While our expert team is more than happy to fix your device(s), prevention is always the best solution. Our technicians will work with you to find the right cases and screen protectors for your device.
We have an extremely wide range and have four million products in our central warehouse that can be express shipped to your door. Let us help you find the protective devices that will work the best and also suit your personality (including plenty of options for the kids).
https://www.ptc.net.au/booking/

We know that the only thing more frustrating than having a broken or non-functioning mobile is getting it back from the repair shop, and it is still not working. We pride ourselves on our workmanship, and have a strong reputation across all of our 80 stores across Australia.
You can trust our technicians who have delivered the best results at the most competitive prices since 2009. For more information, give our team a call today on 1300 000 349.
https://www.ptc.net.au/booking/
First things first, we always recommend charging your phone to see if it can reach full battery. If it is unable to reach 100%, chances are the battery needs to be replaced. Next, test to see how long a fully charged phone can remain operational. If you have limited phone and app use and the battery still drains within a few hours, chances are it needs to be replaced.
Lastly, check the settings in your phone. Most phones now have a battery health indicator to show you how much longer it has before needing to be serviced.
We recommend closing apps when they’re not in use, charging your phone up to 100% battery when possible, and limiting ‘shorter’ charges. This means just giving your battery enough time to keep working without bringing it up to a full charge. While shorter cycles are needed from time to time, regularly only giving your battery a portion of what it needs can wear it down.
Chances are your battery needs to be serviced or replaced. You can check the life of your battery in most phone settings. If the battery health indicator shows less than 70%, bring your phone in for assessment and advice at our Toowoomba-based mobile phone repair shop.
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.