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Searching for an affordable and efficient mobile fix-it service in Townsville? Australia’s number one phone repair group is here to help!
PTC offers a comprehensive service for phones and other devices. From screen replacements to fixing faulty buttons, our team of expert technicians can quickly identify the issues causing your mobile to malfunction.




Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
Screen cracked, not responding, flickering or blank? It will likely need to be replaced. Our team will work to establish the core of the issue and either replace or fix the screen, whatever is the lowest cost.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If your device has been damaged by water, depending on the damage it could be incredibly hard to resolve. If your phone has experienced water damage, give our team a call and we can work out the best resolution for repair.
If you are having trouble opening your camera, our team is happy to troubleshoot a range of solutions. Should your camera be cracked or broken, we can also look into replacement options for your device.
Did you know that there are serveal microphones and speakers in your device? If you or the person you are calling are experiencing problems with hearing or talking, we can help you with that by providing a deep clean service or by replacing the speaker or microphone to provide the best sound quality.
Sticky or broken buttons are incredibly frustrating. At PTC, we can quickly identify the issue with your buttons and work to provide an effective solution.
If you are experiencing issues with charging your device, there could be a range of problems causing this. You may require a new battery or potentially there is debris in the charging port which could be affecting your device’s ability to charge.
If you have a problem with your phone reception or connection you must bring it in to us at PTC. We can help you to do a full inspection to find the actual issue and repair on site.

Our team is at the forefront of mobile servicing. Utilising cutting-edge technology to ensure the best possible repairs, our team will work with you to develop the best plan of action to tackle any device issues you may be experiencing. Our range of services include:
We offer a range of services from in-store or at-home contactless support. Our team is happy to help you in any way possible. PTC also stocks all of the best accessories, including screen protectors, cases, chargers and cables.
https://www.ptc.net.au/booking/

Our fully trained technicians can fix any problem with your device, and only use factory certified parts to ensure the restoration outlasts the longevity of your used model. Having fixed over one million devices for our customers, you can be confident in our expertise and service.
For additional information on our pricing or to book an appointment, get in touch with our friendly team of experts today. Give our head office a call at 1300 000 349 or email us at repair@ptc.net.au and we can assist you further regarding your enquiry.
https://www.ptc.net.au/booking/
Yes. We suggest removing your phone from the charger when it reaches 100% battery life.
A phone that has been refurbished means that it is second-hand, in excellent condition, and has been thoroughly inspected for both internal and external wear and tear. We remove the data from all phones before they are available for second-hand purchasing to ensure data integrity and that the new customer is getting excellent value.
A used phone may simply mean a phone that has been purchased and used by another consumer, this does not indicate that the phone has been inspected for quality or had data removed.
A refurbished phone has been taken through a full inspection and had all data from its previous owner removed. We recommend purchasing a phone that has been refurbished to get the best life out of the device and ensure your privacy is protected.
Wondering which types of devices and replacement parts we use? Speak with our Townsville-based mobile phone repair team to learn more about PTC’s industry leading services.
Your inquiry has been received, and we appreciate the time you’ve taken to contact us. Our team will review your message and get back to you as soon as possible.