Laptop & MacBook Repairs and Data Recovery
Laptop Problems? Lost Important Data? We've Got You Covered!
Cracked screen? Laptop not turning on? Accidentally deleted important files? That’s alright, let our team of specialists help you get your laptop back up and running or recover the data that matters most.
At PTC, we provide professional Laptop and MacBook repairs, along with specialised data recovery services. Whether it’s a hardware issue, damaged device or inaccessible files, our experienced technicians are here to help.
Your technology matters. So does your data.


Laptop & MacBook Repair Services
Professional Repairs You Can Count On
Is your laptop running slowly, refusing to charge or suffering from a damaged screen? Don’t let a faulty laptop slow you down.
Our team can diagnose a wide range of laptop issues and recommend the right repair solution to get your device working again.
Common Laptop & MacBook Problems We Fix
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Screen Repairs
Cracked, flickering or unresponsive display? We can help restore your screen.
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Battery Replacement
Battery draining too quickly or not holding charge? Let us help.
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Charging Issues
Laptop not charging or powering on? Our technicians can diagnose the problem.
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Keyboard & Hardware Repairs
Unresponsive keys or damaged components? We’ll assess your repair options.
Laptop Repair Assessment & Diagnosis
Not sure what’s wrong with your laptop? That’s what we’re here for!
Our technicians will assess your device, identify the issue and provide a recommended repair solution. We’ll explain your options and provide a quote before proceeding with any repairs.
Repair turnaround times depend on the device model, issue and parts availability.

Professional Data Recovery Services
Lost Your Data? Don't Panic, We're Here to Help!
Photos, important documents, work files and precious memories — we understand how valuable your data can be.
Whether your device has stopped working, your files have disappeared or your storage drive is damaged, PTC offers professional data recovery services to help retrieve your important information.
Our team will assess your device and recommend the most suitable recovery solution based on the condition of your storage device.
What Data Can We Help Recover?
- Accidentally deleted files and documents
- Photos, videos and personal memories
- Data from laptops and desktop computers
- Data from damaged or inaccessible hard drives
- Files from SSDs and other supported storage devices
- Data from devices that no longer turn on
Data recovery success depends on the condition of the device and the extent of the damage. Not all data can be recovered.
Our Data Recovery Process
From assessment to recovery, we’ll guide you through the next steps.
Bring Your Device to PTC
Visit a participating PTC store and let our team know what happened. A $99 non-refundable assessment fee applies.
Professional Assessment
Our specialists will inspect your device and determine the extent of the damage and the most suitable recovery method.
Receive Your Quote
We'll provide a quote outlining the recommended recovery service. No additional recovery work proceeds without your approval.
Data Recovery
Once approved, our specialists will begin the recovery process, using techniques appropriate to your device and its condition.
Get Your Data Back
If recovery is successful, we'll arrange for your recovered data to be returned to you.
Why Choose PTC?
Experienced Repair Specialists
Our technicians are here to help diagnose and resolve a wide range of device issues.
80+ Stores Across Australia
Convenient locations to help you get started with your repair or data recovery enquiry.
Clear Assessment & Quoting
Understand your repair or recovery options before approving additional work.
Care for Your Device & Data
We understand the importance of your device and the valuable information stored on it.
Frequently Asked Questions
Can PTC repair both Windows laptops and MacBooks?
PTC can assess a range of Windows laptops and Apple MacBooks. Repair options depend on the model, fault and parts availability.
How much does laptop repair cost?
Repair costs vary depending on the device model, the issue and any replacement parts required. Our team will explain the available repair options and provide a quote.
How much does data recovery cost?
A $99 non-refundable assessment fee applies. Once our specialists have assessed the device, we’ll provide a quote based on the type and complexity of recovery required.
Can you recover data from a laptop that won't turn on?
In many cases, data may still be recoverable even when a laptop no longer powers on. The outcome depends on the condition of the storage device and the nature of the damage.
Is data recovery guaranteed?
Unfortunately, not every device or storage failure allows successful data recovery. Our specialists will assess your device and advise on the available options.
How long does data recovery take?
Turnaround times depend on the condition of the device and the complexity of the recovery. We’ll provide an estimated timeframe following assessment.
Let's Get Your Device Back on Track!
Whether your laptop needs repairing or you’re trying to recover important files, our friendly PTC team is ready to help.
Visit your nearest PTC store and speak with our team today.