PTC Care Plus

Lite

Lite Plan is the perfect solution for protect your new device if you don't drop them very often. *$20 activation fee for Monthly Payment

360 Protection 1
Monthly Standard Screen Protector 12
Screen Replacement 2
Battery Replacement 0
$10 In Store Voucher $100
$20 In Store Voucher $0
Free Cleaning Kit 1
Free Birthday Gift 0
Free Inspection Service 1
Free Deep Clean Service 2

$9.99Monthly

Pro

Pro Care Plus Plan gives you an ultimate comprehensive protection of your personal devices. *$20 activation fee for Monthly Payment

360 Protection Premium 1
Monthly Premium Screen Protector 12
Screen Replacement 2
Battery Replacement 1
$10 In Store Voucher $100
$20 In Store Voucher $60
Free Cleaning Kit 1
Free Birthday Gift 1
Free Inspection Service 2
Free Deep Clean Service 4

$14.99Monthly

360° Protection

Enjoy complete protection from the front screen to the back glass and even protection for your camera lens!

Screen Replacement

We all have accidents! Some that could have been prevented and some well.... let's say there was no saving it! However it happened, there's an easy way to fix it with PTC. Walk into PTC knowing your phone and wallet are cared for with our select OEM parts, transparent pricing, and a 12-month PTC warranty on all screen repairs.

Monthly Standard Screen Protector

Don't keep that broken screen protector on your phone hoping it will last until your next upgrade. Come into PTC each month for a replacement on your screen protector and let us help you care for your phone.

Yearly Gift Cards

Keep up to date with the latest technology with our industry first annual gift card refresh. Share with friends as a gift or treat yourself with something tech you love.

Device Health Inspection Service

See us instore to have your device professionally inspected and cleaned to keep it as its healthiest. Experience that 'new phone feeling' for longer with our premium cleaning service twice a year.

Common Problem

What is PTC Care +
An excellent mobile phone device protection service product to provide extra benefits, services and support for your mobile phone device.
What devices does PTC Care + cover?
PTC Care + is available to most common phone and tablet models. Please refer to our Device Coverage page, go in store, or speak to our friendly customer service team.
Is PTC Care + only available to new devices?
No. PTC Care + is available for all eligible models. Please check our Device Coverage page, go in store, or speak to our friendly customer service team.
How do I cancel my PTC Care + Membership?
Please email customerservice@ptc.net.au outlining your cancellation request or to discuss your needs. Our lovely customer service team will help you to resolve your account.
How do I claim a device repair using my PTC Care + Membership?
Login to your member portal and complete the repair request form, our customer service team will then contact you to confirm your booking.
Where does my device get repaired?
PTC has more than 80 easily accessible stores across Australia so you'll have the comfort of having your device repaired locally.. Find your closest store here: https://www.ptc.net.au/store-locator/
Can I purchase more than one membership for additional devices?
Yes! As long as your device is eligible you can purchase an additional membership.
What happens if my membership device is lost or damaged?
Please contact our customer service team to get your new device information replaced in our system. PTC Care + offer one free device changing service for the life of your membership, reasoning and proof may be requested. A new membership will need to be purchased if you require any additional changes.

Contact Us

Providing the best solutions for smart devices in Australia

1300 000 349

Mon - Fri : 9:00 - 16:00

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